MAXIMISING HUMAN CAPITAL presented by John Moalusi
In this session again we were with John who took us through the BGT model of developing strategies for human capital management. He further indicated the legislations to take into account when dealing with the issues of human resources.
What I have learned in this is that human capital is the most important capital in the organisation because there are the assets of the organisation. Customers buy the skills and knowledge that resides in employees. Losing the skills will mean losing the customers who are the life blood of any organisation.
what I will apply in the work situation is to make sure that there is not even a single skill is centralised in one employee because it can affect client loyalty if that person resign or even die with the skills. The best way to do this will be to encourage team work, sharing of knowledge and rotation of responsibilities.
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