Wednesday the 23 March 2011

ETHICS AND THE DYNAMIC ORGANISATION by Deon Rossouw

Deon was a very powerful speaker. The way he present his augments make you pay more attention. I actually think organisational ethics are the oil to the success of any strategy. Ones you get the buy in from the employees and you agree on the organisational values your would have solved all other issues. The service provision goes well and you will not have problems with the staff commitment.

When I go back to office the organizational values is the first think I would like me and my staff to look at and have an agreement on.

INNOVATIVE GAMING AND INFORMATION LITERACY by Bettie de Kock

Bettie showed us how she used the game to team the information literacy to the undergraduate students. To me this was another way in which we can accommodate student who learn in a more practical way. However traditional library training shoul not be left out because students have different learning styles.

The game theory can be even more suitable in a public library setting where some of their patrons are young children.

CLIENT SERVICES by Hilda Kriel

The presenter illustrated that client services is the roll of everyone in the organisation. It is not only about staff interaction with the client, but also the environment, the deliverables and many more variables. She illustrated this on what she called high performance work system (HPWS).

She concluded by defining what client service really is. It is not the job of the staff members at the front desk. It consists of tangibles and intangibles and lastly the only person who will decide on the quality of service is the client.  

ADVOCACY TOOLKIT by Karin Kitching

Through Karin I learned that advocacy is one of the ways we can promote the value of libraries. She shared with us what she called a 30 seconds elevator message. This is the brief message containing what is your organisation, what is it that you do and how can you help the person you will be talking to at that time. This message can help when you have a limited time to speak with people who my help you in the library, especially with sponsorship.

MOBILE TECHNOLOGIES by Janice de Wee

In this session Janice de Wee showed us how to use mobile technologies to communicate with our clients. The following technologies can be very useful:

Mobile catalogue

Mobile Facebook

Twitter

These create more than one way of communicating with our clients and we need to use this so that we can take the library service into the palm top of every client.

Facebook, twitter and the related social networks are the very useful tool to can reach younger generation of our clients

Tuesday the 22nd of March 2011

THE DINAMIC ORGANISATION by Johan Greeff

In this session Johan took us through the theory of a dynamic organisation. I learn than the dynamic organisation is :

·         A living organisation

·         A learning organisation

·         An organization where a team approach plays and important roll

·         An organisation where diversity add value

The other thing we learned in the strategic objective. We learnt that a strategic objective keeps the team together towards achieving a common goal. What was interesting was the treetop greed wish is the model that can be used to evaluate the company’s knowledge base. This is the very good tool for assessing the skills development strategy.

Monday the 21st of March 2011

MULTI-CULTURERALISM & DIVERS WORKPLACE by Sean Moodley

South Africa is the country that is very rich with diverse cultures. In the discussion it became clear that if we can use our dives culture to our advantage in the workplace we will come up with informed decisions. What I liked about the presenter was his way of illustrating that South Africa is not there yet with racial and cultural diversity but what needed to be taken into account is that we are in the right track. The aim is not to get there today or tomorrow but we must understand that it is a process and it will take very long time and we must appreciate the progress that we made up to so far.

He continued by saying that race is no longer a problem but the biggest problem is when the other race internally feel that they are inferior than the others in a sense that they bring race every time they encounter bad behaviour.

VISIT TO THE CONSTITUTIONAL COURT

The journey to Johannesburg was a pleasant one. The problem stated when we were taken through the history of the life and sufferings of the prisoners in the old Johannesburg prison called No 4. To hear the pain that our freedom fitters went though as result of the torture from the apartheid prison warders was very emotional. The king of life they were living is shocking.

Friday 18 March 2011

RESPONSIBLE LEADERSHIP by Prof Derick de Jongh

The session was more of leading by planning for natural disasters and taking the environment and natural resources into account. What I have learned was that it is very important think strategically around the issues of recycling and preserving and take leadership on this. All plan and strategy might result into nothing when our natural resources can be redundant.

INTRODUCTION TO KNOWLEDGE MANAGEMENT by Marietjie Schutte

Knowledge management has always been a debatable issue. Marietjie took us through the concept of management and illustrated why libraries should be concern about knowledge management. She further gave us the different between tacit and explicit knowledge. Although I disagree with the notion that knowledge can be managed, but I agreed with her when she said what is important is to create a space for knowledge creation and sharing.

what I have learn in this session is the importance of taping and storing the knowledge of people leaving the organisation for the purpose of creating basis for creating new knowledge.

INNOVATION AND THINKING OUTSIDE THE BOX FOR SOUTH AFRICAN LIBRARIES by Prof Johannes Cronje.

Creativity and innovation is the only way we will keep up to date with the ever-changing needs of our libraries. Through the innovation game we play during this session I have learned that team effort is very important. Using our human diversity, it becomes easy to combine our different talents and strong point to come up with an excellent outcome.

The other thing I have learnt is that it is important to keep practising and exercising your creative part of your brain in other to prevent it from becoming redundant. 

Thursday 17 March 2011

QUALITY ASSURANCE by Christa North

Christa took us to the journey of quality assurance in the work place. What stroked me in her presentation was the PDCA model of quality management.

What I have learned is that, managing quality is not a rocket science. All you need to know is what do you want to achieve? Have you achieved it and how do you know that you achieved what you wanted to achieve? These are the powerful questions you need to ask when managing quality. I learned that quality is measured against the organisational objective which is fitness of purpose vs. fitness for purpose.

THE STRATEGIC OGANISATION IN PRACTICE AND LOCATING THE LIBRARY ON THE MANAGEMENT RADAR SCREEN by Mar. Robert Moropa.

In this session Mr Moropa presented the University of Pretoria Department of Library Services strategic plan. What I liked the most was its vision which is redefining librarianship. Although it might sound otherwise but I think it is a simple straight forward vision I have ever seen in any library before. Looking at the programs arranged by the Centre for African Library Leadership and the research commons that are still in the making I think they are in the right direction towards achieving their vision.  

What I have learnt in that is that it is possible to change the way libraries are viewed by other professions. Us as future leaders need to follow and do things differently.

VISIT TO THE NATIONAL LIBRARY OF SOUTH AFRICA IN PRETORIA

I experience the state of the art library and the librarians are committed to what they are doing. The national library collect and preserved anything that is published in South Africa ranging from the newspapers, government publications to journals and books. I was impressed by the machine that is capable of preserving the book to its present condition for up to 100 years using chemicals. 

I have learned that the National library plays the most important roll than I thought before and that without them we will be losing a lot of our national heritage and important information. 

Wednesday 16 March 2011

MAXIMISING HUMAN CAPITAL presented by John Moalusi

In this session again we were with John who took us through the BGT model of developing strategies for human capital management. He further indicated the legislations to take into account when dealing with the issues of human resources.

What I have learned in this is that human capital is the most important capital in the organisation because there are the assets of the organisation. Customers buy the skills and knowledge that resides in employees. Losing the skills will mean losing the customers who are the life blood of any organisation.

what I will apply in the work situation is to make sure that there is not even a single skill is centralised in one employee because it can affect client loyalty if that person resign or even die with the skills. The best way to do this will be to encourage team work, sharing of knowledge and rotation of responsibilities.

Tuesday 15 Marsh 2011

ORGANIZATIONAL LEADERSHIP bridging the gap by John Moalusi

John is a good presenter who keeps his audience awake every time. He first took us through the dimension of leadership and then gave us a description of what is the great leader.

 Who collect followers, but the one who influence the followers to voluntarily and passionately direct their efforts towards achieving a common goal. This was a powerful statement for me and I will apply this theory in the work place and in my social life and my family.

He further explored the characteristics of a leader and leadership styles. In this the biggest lesson was the dimensional model of leadership behaviour whish though me various ways in which leaders direct reports.

Monday the 14th of March 2011

 SETTTING THE SOUTH AFRICAN LIS IN CONTEXT by John Tsebe

In this session the presenter was very vocal in terms of the legislations governing the LIS profession. Although it was not as interesting as the other sessions, but its significance was well spelt and presented well.

I have learn that as we busy working in the profession, there are people in the background putting the views of librarians on the agenda of the decision makers and policy makers. As the leader of tomorrow it will be my drive to make sure that one does not concentrate in the place you work in but look at the holistic view of the profession and be vocal about it. In this session I became aware of the acts and legislations that one will always revert to when the going get tough with the decision makers.

LEADIND LIASA AND LIASA LEADING THE PROFESION by Naomi Haasbroek

In this Session Naomi has changed my view of LIASA as an organisation. She made me realised that LIASA is no longer the organisation I experienced in Limpopo the other day. Now I know there is a lot that the organisation is doing and I can be part of the development

What I intent to do differently am to joint LIASA and be the change I will like to see. There is a lot that I can contribute in the development of the organisation and the profession in general.

THE NEXT GENERATION LIBRARIANS ... HOW WILL WE LOOK by Prof Theo Bothma

Prof Bothman opens another view of librarianship in this session. He touches a lot of reviewing the way we librarians provide service to our user. He made us realised that technology is impacting on the way our users would look for information. If we want to keep up to date we will need to study the trends in information provision.

What I thing i will do in my workplace is to try to focus the way we can use web 2.0 technologies and way it can help us to better serve our user. I lent that technology is there, and is not there to haunt us, but is there to help us.

THE PRACTICING NEXT GENERATION LIBRARIAN ... CREATIVE, THINKING OUSIDE THE BOX, ENGAGING WITH THE COMMUNITY by Rene Schoombee. 

Except the comedy to be honest I have not learn much in this session. Maybe if I was from the school library I would have understood buy really I did not have a clue.

CAMPBELL LEADERSHIP DESCRIPTER TOOL by Ujala Satgoor

This session was supposed to be done on 13th. The tool was well presented and I learn that even the leader I regard as good leader are not good at all the aspect of leadership. There will always be some areas of development. I also realised that even leaders I regard as bad leaders are doing very good in certain aspects. One needs to identify the gaps and develop on them.

GROUP DINAMICS SIMULATION GAME by Ujala Satgoor

PAMOJA is a rather a tricky game were one is taken out of your normal working routine and act in another job. With this game one tern to realise that moving from one territory to another can be very challenging.

I learnt that various terms have unique rules, cultures and customs. Respecting that is the only way one will have to get acceptance to the team. This will be very important in the work situation especially when one has to apply for sponsorships from other unfamiliar countries.

Sunday the 13th of March 2011

Hermann Brain Dominance Descriptor Tool (HBDI) presented by Ann de Boer.

This is the very powerful tool. The presenter was very good. Her energy is amazing. In the session I learned more about the way I think and that I have to consider the way other people think as well. There are variations in the way people thing and the more we accept that the better it we will get to a very rich outcome.

This will help me a lot in the workplace because I realised that there are some thinking skills that I will need to develop if I want to improve my leadership skills. I have learnt that, the good leader is the one who has a balance of A, B, C and D quadrant. Although I the test indicated a balance of all quadrants, but I personally know that I need to improve on my organising skills.

I will really recommend the HBDI test to many of my colleagues and subordinates because one tent to realise the difference in the way we think.

Saturday the 12th of March 2011

We 2.0 technologies in the workplace

The presenters (Janice deWee and Antoinette Lourens) were both very good at their presentations and I like their presentation skills.
What I have learnt from the session is that I can use web 2.0 technologies in the library setting to communication and promote library collections and services to the clients. Social networks like Facebook and Twitter are very popular and students and lecturers can be easily reached there.

Arival: Friday the 11 of March 2011

We Arived at 14: 30 pm at Malte and the registration began. Ujala Satgoor who is the program diretor welcome all of us and introduse the program. Apart from knowing of the hardwork ahead of us, we were all glad that we will not be sharing the rooms.

4th Carnegie Library Leadership Academy 11 - 25 March 2011

The fouth academy took place in The Villlas Luxury Suit Hotel & Coference Centre from the 11 to the 25 of March 2011.
The Principles are:

• Broadening one's horizons.
• Self awareness
• Acknowledgement of diversity
• Networking
• Sharing and/or exchange of expertise and skills
• Joint responsibility
• Fun

The Äcademy was hosted and organised by the University of Pretoria's Centre for African Library Leadership in the Department of Library Services.